The future will be conversational: All about conversational AI

Conversational AI involves much more than just virtual assistants and chatbots. The artificial intelligence tool uses natural language processing (NLP) to understand and respond to human language.

According to a report by Grand View Research, the global conversation AI market size was valued at USD $12.9 billion in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 37.3 percent from 2023 to 2030. This exponential growth reflects the increasing importance of conversational AI in businesses and industries worldwide.

SoriChat also has AI bots to boost your team’s productivity. ChatGPT helps you to search for some information you need, and DALL-E helps you to visualize your thoughts or keywords.

Conversational AI-powered search

One of the most significant trends in conversational AI is the use of conversational search engines. Conversational search engines allow users to interact with the search engine in a conversational way, using natural language.

The rise of conversational search engines is changing how people interact with technology. Rather than typing in keywords and phrases, users can have a natural conversation with their devices.

AI chatbots to deliver personalization

AI chatbots have been around for a while but are becoming more sophisticated and personalized. Chatbots are no longer just for answering simple questions or providing basic information. The key to the success of AI chatbots is their ability to understand the context of a conversation and provide relevant responses. As chatbots become more advanced, they will better understand what a user is saying and why they are saying it. This will allow them to provide even more personalized responses tailored to users’ needs and preferences.

Conversational AI for the Metaverse

A significant number of global executives – 71 percent, to be exact – are optimistic about the positive impact of the Metaverse on their organizations, with several brands already jumping on the bandwagon.

Facebook/Meta invests heavily in developing advanced conversational AI technologies, which can add a human touch to every aspect and facilitate natural conversations in diverse scenarios.

AI chatbots with high emotional intelligence

One of the most exciting trends in conversational AI is the development of chatbots with high emotional intelligence. These chatbots are designed to recognize and respond to human emotions, making them even more effective at engaging with customers.

Although emotional AI is in its infancy, it holds immense potential to transform how we engage with technology.

The future will bring more advanced AI experiences, interactions, and more. Conversational AI in the next few years will be more accessible, and SoriChat will also continue to update to follow the AI trends.


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